All returns must be requested within 30 days of purchase date. Items must be in new with all original materials included with the shipment. We reserve the right to offer a partial refund for any open or damaged items that are returned. If a return is necessary due to our own discrepancy we will provide a complete replacement or refund of that item. Returns of items purchased that are not the result of our error may be subject to a return shipping fee which will be deducted from the refund.
We reserve the right to provide a partial refund of the purchase price if the returned item is not in its new and original condition. The amount of the partial refund will be determined, our sole discretion, by the condition of the item. We reserve the right to deduct the original shipping charge, and the actual return shipping fee, which generally ranges from $99 to $695 or more (depending on size and weight), if the item is not in its original condition upon arrival back at our warehouse.
Additionally, you will be responsible to pay the original shipping fee, return shipping fee, and a 15% restocking fee if we receive an Oversized Item return for any of the following reasons:
Please email us for RMA number.